A: Our formulas are available in either capsules, granules or tablets. Please note that some formulas might not be ready-made in your preferred form. We would ask you to place a special formula order in such a case.
A: With the exception of TCM books, all TCM products require a valid health care provider license. A valid health care provider is an individual who is authorized to prescribe and administer herbs. Proof of license or certification is required.
A: We take pride in maintaining reasonable prices but due to fluctuations in world-markets, currency exchange rates and other factors beyond our control, prices are subject to change without notice. Please regularly check our site for the latest up-to-date prices.
A: Yes! We offer free shipping for orders over $125 with a destination within California, and free shipping for orders over $200 with a destination outside of California within the continential United States.
A: Unopened products can be returned for credit within 90 days of purchase after you have contacted us for a return authorization number. Please have your invoice number ready when calling for a return. Returned products are subject to a 15% restocking fee.